😍Live Seriously, Work Happily – Alibaba Business Trip to Shenzhen, China’s Tech Megacity πŸ‘On the road to make Lazada #1 eCommerce in Asia.

Why UED + Customer Experience is very important in the future of business performance and innovation?

πŸ”₯As Jack Ma’s said in his Alibaba Philosophy, “Customer First, Employees Second, and Shareholder Third.” We are really empathises and care about our customer experience.

Empathy with customers, step on their shoes to experience what they have to go through before we design something for them.

🌻Bring other designers, stakeholders and team into the conversation, brainstorm alternative metrics, and make a case for how those might be better indicators of success.

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