Category Archives: Personal Development


Don’t Just Be Good, Be So Good They Can’t Ignore You – 10xDesign Thinkers!

Amazing Learning Experience: Wan Ting Poh, Katarina Uheroha Hasbani, Claire Chan, Sjiva De Meester, Jolien Decleer, James Lewin, Natalya Twohill, Michael Fillié, Martin Norbury, Glenn Huybrecht, Vasu Kolla, Olivier Soubiele, Glenn Huybrecht, Su Wai, Alice Tang, and Jerlene Seah.

1. Design Thinking is not only a Process – It’s a Mindset!

Design thinking is a mindset for solving a complex problem based on user focus, identify pain points, collaborations, experimentation, and test-iterate. The process, in turn, refers to follow through steps and real ways of working that are consistent with the mindset.

2. Ask five times, “Why, Why, Why, Why, and Why?”

User interview is a great way to understand users from their perspective. However, Interviews tend to give insights into what people say “the generic answer” and this is sometimes not the same as what they want. We Have to Go Deeper.


3. Let Your Customer to Tell a Story…

We want to connect with customers to see the real cause of the user behavior. We are creating the solution to help our user.

“Tell me a fact and I’ll learn. Tell me a truth and I’ll believe. But tell me a story and it will live in my heart forever. ” – An old Native American proverb.

4. Develop Functional, Emotional, and Social Needs.

Functional benefits user with product attribute of usefulness – functional. Emotional give the user positive feelings, emotionally connected with the product/service. Social provides the user an opportunity to communicate his or her self-image to others.

5. Build The Experience Map – Identify The Pain Points.

An experience map shows the journey a user has while experiencing a product or service. It allows us to see the bigger picture, and make decisions about where to focus activity based on the user’s primary pain points.


6. Ask for Customer Feedbacks after Develop Solution.

When we connect user feedback to what we’re creating in our solutions, we get a much clearer picture of what’s the right thing, improve the idea, and identify opportunities.

7. Work on Gamification to Engage and Retain Users.

By Michael Fillié. The practice of typical game elements (e.g., points, competitions, rewards) when building the ideas and solutions to encourage engagement with the user.

8. Speak Customer Language, Not Your Design Language.

By Vasu Kolla. “Design Thinking, User Experience, Lean UX, Agile, Growth Hacking, and so on.” only Designers or People in the industry will understand. Tailor words to different audiences.


9. Business Value Matters – Lead User Generations.

By James Lewin. “What values are important to you in business?” It’s not only about the number of impressions or the number of clicks, but also the amount that converts into leads – into people that believe in your idea and you can serve.

10. TERMS, Time + Energy + Resources + Money + Sanity.

By Martin Norbury. If the ideas require a lot of time, energy, resources, money, and sanity to pull it off beyond the ROI, future growth, lifestyle changes and so on. Decide whether it is a good idea or not.


Bonus: After You Become Successful – Help People!

By Claire Chan and Deby Joevita. We are fortunate to meet a lot of amazing people in our learning journey. Hopefully, we will help and inspire others to grow together and become the wonder woman – Like our Amazing Mentor, Katarina Uheroha Hasbani.
Thank you for reading, learning 10x Design Thinking 🙂


Master Leadership and Creativity – High Performance in the Digital Era

Written By : Claire Chan Myae Thu and Deby Joevita

Most people view leadership as an opportunity to ask people to do things or just delegate the tasks. Nevertheless, leadership has been mistaken by most people.

Some people like to lead other as it gives them authoritative figure. Leadership actually is not about following the authority, but it is all about the whole team where every member is working together towards the objectives of the team.Therefore, every team members should have good leadership skill without acting like a superior, but as a team player.

One cannot be a great leader without being a great team player. Some people like to play as a team leader because they think that leading the team means assigning the tasks to people. In reality, the team leader has many more responsibilities than the rest of the team. What the leader cares about, and doing only what the leader says is a sign of bad leadership.

There is a thin line between managing people and leading people; in other words, the difference between manager and leader. Manager: who just delegate the tasks without taking responsibilities. When the team fails, they blame the team. Leader: who leads the team taking full responsibility. When the team fails or face the challenge, the team can use them as a human shield.

Real and efficient leadership is never about the leader at all. A true leader delivers him/herself into the development of the people they lead by adding value to their lives as much as possible.

Not only do they welcome the views or feedback from the team, they also take the action based on those opinions from the members.

They make sure that all the team member’s voices has been heard. They do not make the decision solely based on their views or emotion.

They take into account the suggestions from the team. However, they are responsible for all the decisions they made even when the team make the wrong decision. They are ready to take the blame and protect the team.

A great leader builds the legacy by growing people who follow them. Thanks for reading 🙂


Build Your Legacy with Personal Development

Written By : Claire Chan Myae Thu and Deby Joevita

The personal development lays the groundwork for a lifetime of transformative philosophy.

A leadership philosophy that allows everyday people to create more opportunities, more solutions, more problem solving, and more creativity to make the world a better place. Influence others to become the leader within themselves. Given a chance to become a leader means having a chance for one’s personal growth.

We’ve all experienced ineffective leadership in our lives. Think of a time in your life when someone was put into an authority position but was not prepared for it. It is vitally important for managers to train members to adapt leadership skills so that every members are ready to take authority position when the time comes. 

There will probably some who do not mind being led by the appointed manager and there would also be some who do not want to be led.

  1. As a first time manager, how you gonna approach to those who don’t see you as a true leader?
  2. Are you going to keep assigning or asking people to do the task just because you are now in the management position?
  3. Are you willing to blend with the team and contributing your input to the team to let the team know your value?

If you believe that management is just delegating the tasks, the first approach would be your choice. Leader or Boss or Manager; whatever we name it in the management position is more than just title, more than delegating the tasks. It is more about creating the better working environment with the help of effective leaders. 

Most importantly, leaving our ego behind the door to become a great leader. It is crucial for leader or people who would like to lead to know themselves to grow personally. It is about the team, not about oneself or leader-self. 

This is such common problem in today society. We need to begin a lifetime journey of personal development by producing more legacy within ourselves, creating significant growth, and delivering impact with our works.

Why do you need to build your legacy :

  1. Unlimited opportunities for personal growth
  2. Higher cooperations and team performance
  3. Generate loyalty and customer satisfaction
  4. Increase productivity and accountability with people around you
  5. Inspire a significant growth to your purpose in the universe
  6. Build your leadership presence and influence
  7. Transform your life into objects of the right mindset
  8. Create intention and more focus, willingness to learn how to lead.

Most importantly, Be Very Open-Minded. If you are not yet, try to be. It’s all about learning how to be Generous, Creative, and Innovative in every aspect of your life.